Please kindly make a complaint at CasinoGuru or provide me with part of your e-mail, so that I will be able to identify you. Many casinos require you to make a deposit before you withdraw for the first time. It takes time, but you should eventually get the money. It is 1058 euros, but the money is not paid to me, which is very frustrating for me because I am in a not so good financial position and can use every cent. Once the money return onto your gaming account, please create a new request immediately.

• You already got part of the money.
• Also, kindly let us know if your account is verified and if you are suffering from gambling addiction.
• RegardsHello TamerPlease let us know if you’d like to know how the games work, and what RTP is.

It’s simply because they need to have some payment method (that belongs to you) registered in their system. I didn’t even use the bonus but won the money through slots and blackjack there alone. Dear FateStayWe are truly sorry about the issue. Hello Usually not ratingSorry you’ve faced issues.

Vulkanvegas Bewertungen 4.724

Can you please provide your account ID in order to monitor? 1) Can you please provide your account ID in order to investigate? Since Vulkanvegas is only an operator, we do not produce games, or have an influence on game outcome. Also, please feel free to make an official claim at casino guru/directly to the game provider. Dear SabrinaIn that case, please provide an official response from your bank to our support.

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In any case, we do guarantee you’ll get the money. Dear Bjorn We can see there is indeed a delay with the withdrawal, caused by the PSP. Hello Christian Thank you for your feedback!

3) Would you like to make a claim directly to the game provider? The money was credited onto your account. Also, please feel free to make an official claim at CASINO GURU/directly to the game provider. Hello Tamer, againPlease let us know if you’d like to know how the games work, and what RTP is. RegardsHello TamerPlease let us know if you’d like to know how the games work, and what RTP is. Would you like to make a claim to a game provider directly?

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Dear MarioCongratulations on your win! Your feedback is important to us. If there’s anything specific you’d like us to look into or if you’ve encountered an issue, please share your Player ID so we can assist you properly. The thing is that you were playing with a bonus, and every bonus has its limitation.

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We kindly ask you to request the withdrawal once again. Looks like there is bank-related issue. The casino cannot control the game outcome. But https://vegascasinos.co.in/ we’d like to assure you, you will definitely get the money, just like previously you did 43 times.

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I quickly earned over € 5,000 in real money. Dear T DThank you for your detailed feedback — and we’re truly sorry you had such a frustrating experience.Please understand that all verification steps, including the selfie with ID and handwritten note, are standard security practices designed to protect your funds and identity. We are sorry you lost the funds, may we ask if anyone pushed you to continue playing? The website clearly states, that it operate within the Curaçao jurisdiction, and in addition during registration and every time during log in you accepted this fact and agreed that you are fully aware. Dear Guy from GermanyThank you for the feedback!

User experience

Please mind, casino and slots themselves – is a game of chance. Had to wait forever for the money at Vulkan and the support is simply a bot that always writes the same thing. Rip off side, you pay out but you can still use the money to play.

• Dear DzalilWe are looking forward to the video that you promised to upload, also you are more than welcome to check out the eCogra report on RTP of the games.
• According to my experience, your bank could actually refuse it due to “suspicious behaviour”.
• Daniel could intervene and speak to the casino …
• Yes, the casino is very slow, but it’s probably because they can’t do it faster for some reason (and they probably won’t tell you the reason).

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Are you 100% certain you play at a legit vulkanvegas website? Can you please provide your account ID in order to investigate? All withdrawals are approved according to T&Cs of the casino. Dear Tobias According to our records, all the withdrawals were completed. Our games operate under strict regulations to maintain fairness.

Dear DzalilWe are looking forward to the video that you promised to upload, also you are more than welcome to check out the eCogra report on RTP of the games. Dear DzalilWe understand that losing streaks can be frustrating, but we assure you that all games operate on independently certified RNG systems, ensuring fair and random outcomes. Veryfication process took over 3 weeks , when ye got involved it was sorted same day 🙂 update to follow once money gets to my account …

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You say that you requested the withdrawal on Wednesday, so they had 2 days and then the weekend. Today I was told that MY bank had refused a payment, but I didn’t even receive a confirmation email … I registered for the first time at an online casino, Vulkan Vegas, on November 3rd, 2020. All withdrawals will be approved according to T&Cs specified.

Please kindly contact your bank re the issue. The support has also provided you with a confirmation that the withdrawal was indeed successful. It usually takes few days to the casino to realise that you’re actually right and that you really didn’t get the money. The money is stuck between the casino bank and your bank. You can always submit the complaint on our website, but I would do it only at the moment when the casino stops reacting for a longer period of time and you won’t have your money.

You can be lucky or you may lose money. Save my name, email, and website in this browser for the next time I comment. Your email address will not be published. Have you ever made a deposit in the casino? Yes, the casino is very slow, but it’s probably because they can’t do it faster for some reason (and they probably won’t tell you the reason). You already got part of the money.

Vulkanvegas Bewertungen 4 724

If you do not agree with any of the aspects, or believe the casino violated the T&Cs, please kindly make a complaint at CasinoGuru. Thus, the amount of 60 eur was transferred to your real money balance, and you were able to withdraw the funds. Dear RobinThank you very much for your feedback! Can you please confirm you’ve received the winnings? Hello Tobias Congratulations vegas casino app download apk on you win! Dear StefanThank you very much for the feedback!

Is your money no longer on your balance either? If I read it correctly, I have 7 days. And if a payment is not accepted, they will inform me. Three are still open, but all from different accounts … Good morning Tim, I just checked my account …